Listen to Decide

Interviews that go deeper

And the billing reflects this depth

Oct 12 • Joca Torres

MCP and web customizations

[Portuguese version]

Oct 6 • Joca Torres

1

September 2026

How FDE work improves the product

Customizations provide feedback to improve ReveLumi.

Sep 28 • Joca Torres

Using FDE to integrate ReveLumi into your company’s routine

We are using this concept to make ReveLumi part of companies’ day-to-day operations.

Sep 21 • Joca Torres

Conversational CSAT

Now CSAT can tell the whole story

Sep 14 • Joca Torres

Web-based qualitative research

The same depth of qualitative research via WhatsApp is now also available on the web.

Sep 7 • Joca Torres

August 2026

Conversational NPS on the web

The power of Conversational NPS, now on the web too

Aug 31 • Joca Torres

1

Agents need a harness

How we built the ReveLumi agent to listen, understand, and question respondents to extract useful insights for our customers.

Aug 24 • Joca Torres

Tired of an NPS that doesn't tell you what to do?

We were too. That's why we built Conversational NPS.

Aug 17 • Joca Torres

1

The difference between a comment and a conversation

Often, the comment left after an NPS score isn't enough to understand the motivations behind it.

Aug 10 • Joca Torres

ReveLumi competes with the absence of research

The missing habit of talking to customers

Aug 3 • Joca Torres

1

July 2026

ReveLumi isn't SaaS, it's SaS

A lesson about category that changed how we're going to talk about ReveLumi from now on.

Jul 27 • Joca Torres